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Cable Testers (Sniffers and Senders)
Analog Audio over CAT (RATCAT Series products)
Mic Accessories (switchers and swappers)
Cable (SuperCAT series)
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The LED’s on my XLR Sniffer/Sender are showing all red when plugged directly into each other. Is it broken?

Category: XLR Sniffer/Sender

There is a little-known feature of the XLR Sniffer/Sender which, when the battery is reversed, shows the LEDs in the opposite color. This can be useful when the green is difficult to see​ or red is a ...

Lifetime Warranty

Category: Knowledgebase

SoundTools products are curated to thrive in the harshest of live sound and audio environments. We have the Happy Human Warranty because of our confidence in the reliability of SoundTools products. If...

Is shielded cable really required?

Category: Analog Audio over CAT (RATCAT Series products)

The short answer is no. But to use phantom power and to minimize noise, we strongly suggest you use a properly shielded cable. You can check if your cable is shielded by checking for continuity on the...

Can I get a custom CAT Rack with male and female XLR connectors?

Category: CAT Rack

Yes! We do have custom versions of the CAT Rack available through our dealer network. Choose between 8 male and 4 female XLR OR 8 female and 4 XLR.   Part# BLOCK "A" CONNECTORS BLOCK "B" CONNECTORS...

Some of my XLR Sniffer LED's are orange. What does that mean?

Category: XLR Sniffer/Sender

If you see any orange LED's that means your unit has an orange led swapped with the traditional red. Here is a link to an updated color code chart for the orange LED's. If you'd like to exchange your ...

What type of batteries do I need?

Category: Cable Testers (Sniffers and Senders)

The XLR Sniffer/Sender, DMX Sniffer/Sender, NL4 Sniffer/Sender all use a 12 volt A23 type battery. You can find this battery at most stores listed as a "garage door opener" battery.  The A23 battery i...

My XLR Sniffer error codes don't match what you have on the website. Why is that?

Category: XLR Sniffer/Sender

Before our current version of the XLR Sniffer/Sender we had a version assembled by Audio Control. These units will usually say "Made for Rat Sound by Audio Control" or something along those lines. The...

Can I run wireless signals through a Switcher or a Swapper?

Category: Mic Accessories (switchers and swappers)

Yes, you can use the Mic Switcher or Mic Swapper with wireless mics, however, it is best to mute when sending digital signals as there can be a slight pop. It's best to test the signal ahead of time t...

What are the differences between the different SuperCAT cables?

Category: Cable (SuperCAT series)

Briefly, there are a number of differences between the 3 cables we currently offer.  The SuperCAT cable features a special jacket that makes it durable as well as flexible, making it easy to wind. It ...

What are the bandwidth capabilities of the SuperCAT 7 cable?

Category: SuperCAT 7

SuperCAT 7 meets CAT7 cable standards for high bandwidth data needs. 26/7 AWG four foil-shielded and precisely-twisted pairs with stranded wire for enhanced shielding and crosstalk rejection. SuperCAT...

What are the specifications for your SuperCAT 7 Cable?

Category: SuperCAT 7

CAT7AWG26/7S/FTPHalogen free polyurethane jacketed100Ω ImpedanceDelay skew: 10 ns @ 100 MHz/100 mBandwidth: up to 10Gbp/s @ 600MHzFell Cable Specifications PDF

What kind of shielding does the SuperCAT Sound cable use?

Category: SuperCAT Sound

The SoundTools SuperCAT Sound cable uses a foil shield with drain wire which we connect to the RJ45 jack for continuity over ground. It is a U/FTP cable.