The LED’s on my XLR Sniffer/Sender are showing all red when plugged directly into each other. Is it broken?

Category: XLR Sniffer/Sender

There is a little-known feature of the XLR Sniffer/Sender which, when the battery is reversed, shows the LEDs in the opposite color. This can be useful when the green is difficult to see​ or red is a ...

Lifetime Warranty

Category: Knowledgebase

SoundTools products are curated to thrive in the harshest of live sound and audio environments. We have the Happy Human Warranty because of our confidence in the reliability of SoundTools products. If...

Is shielded cable really required?

Category: Analog Audio over CAT (RATCAT Series products)

The short answer is no. But to use phantom power and to minimize noise, we strongly suggest you use a properly shielded cable. You can check if your cable is shielded by checking for continuity on the...

Can I get a custom CAT Rack with male and female XLR connectors?

Category: CAT Rack

Yes! We do have custom versions of the CAT Rack available through our dealer network. Choose between 8 male and 4 female XLR OR 8 female and 4 XLR.   Part# BLOCK "A" CONNECTORS BLOCK "B" CONNECTORS...

Some of my XLR Sniffer LED's are orange. What does that mean?

Category: XLR Sniffer/Sender

If you see any orange LED's that means your unit has an orange led swapped with the traditional red. Here is a link to an updated color code chart for the orange LED's. If you'd like to exchange your ...

What type of batteries do I need?

Category: Cable Testers (Sniffers and Senders)

The XLR Sniffer/Sender, DMX Sniffer/Sender, NL4 Sniffer/Sender all use a 12 volt A23 type battery. You can find this battery at most stores listed as a "garage door opener" battery.  The A23 battery i...