Lifetime Warranty

Category: Knowledgebase

SoundTools products are curated to thrive in the harshest of live sound and audio environments. We have the Happy Human Warranty because of our confidence in the reliability of SoundTools products. If...

Do your products require any power to use? For example, 48v phantom power or other power source?

Category: General

Our Cable Tester line (XLR Sniffer/Sender, DMX Sniffer/Sender, NL4 Sniffer/Sender) all require power to operate. All include a 12v A23 battery to provide power. You can also use phantom power from a m...

Didn't find an answer?

Category: Knowledgebase

Did our knowledgebase let you down? No worries! Open a ticket with support and we'll get your question answered as quickly as we can! https://support.soundtools.com/index.php?a=add

Is shielded cable really required?

Category: Analog Audio over CAT (RATCAT Series products like CAT Box, CAT Rack, CAT Tails, WallCAT, etc.)

The short answer is no. But to use phantom power and to minimize noise, we strongly suggest you use a properly shielded cable. You can check if your cable is shielded by checking for continuity on the...

What type of batteries do I need?

Category: Cable Testers (Sniffers and Senders)

The XLR Sniffer/Sender, DMX Sniffer/Sender, NL4 Sniffer/Sender all use a 12 volt A23 type battery. You can find this battery at most stores listed as a "garage door opener" battery.  The A23 battery i...

What are the specifications for your SuperCAT 7 Cable?

Category: SuperCAT 7

CAT7 AWG26/7 S/FTP Halogen-free polyurethane jacketed 100Ω Impedance Delay skew: 10 ns @ 100 MHz/100 m Bandwidth: up to 10Gbp/s @ 600MHz Full Cable Specifications PDF