Lifetime Warranty

Category: Knowledgebase

SoundTools products are curated to thrive in the harshest of live sound and audio environments. We have the Happy Human Warranty because of our confidence in the reliability of SoundTools products. If...

The LED’s on my XLR Sniffer/Sender are showing all red when plugged directly into each other. Is it broken?

Category: XLR Sniffer/Sender

There is a little-known feature of the XLR Sniffer/Sender which, when the battery is reversed, shows the LEDs in the opposite color. This can be useful when the green is difficult to see​ or red is a ...

Can I get a custom CAT Rack with male and female XLR connectors?

Category: CAT Rack

Yes! We do have custom versions of the CAT Rack available through our dealer network. Choose between 8 male and 4 female XLR OR 8 female and 4 XLR.   Part# BLOCK "A" CONNECTORS BLOCK "B" CONNECTORS...

Is shielded cable really required?

Category: Analog Audio over CAT (RATCAT Series products)

The short answer is no. But to use phantom power and to minimize noise, we strongly suggest you use a properly shielded cable. You can check if your cable is shielded by checking for continuity on the...

Do you have a wiring diagram available?

Category: Analog Audio over CAT (RATCAT Series products)

We do! You can download a PDF version of the CAT Family Wiring Diagram HERE.

Can I use other analog audio over CAT products together?

Category: CAT Box (series)

All SoundTools analog audio over CAT work together. The CAT Box, CAT Rack, CAT Tails and WallCATs all work together. All SoundTools products are AES72-2O compliant and will work with other type 2O pro...